Meet the Staff
When you contact Criswell & Criswell Plastic Surgery or visit us for an appointment, you will quickly find that our staff members work together like a close knit family. Because our practice is family owned and operated, our staff takes special pride in giving you friendly, personalized and exceptional care. The best way to meet our staff is to come in for a visit. If you’d like to get to know us a little better before you do, we’ve posted a brief bio on each person so that you can start to meet us now.
Carol, RN, BSN, CPSN
Practice Director, Quality Assurance Officer
Originally from the mountains of North Carolina, Carol graduated Magna Cum Laude from the University of North Carolina at Charlotte with a Bachelor of Science in Nursing. Finding that she loved caring for patients who were going through positive, life changing experiences, Carol quickly found a home in plastic surgery. After several years of working directly with patients in the clinical setting, Carol transitioned from direct patient care to overseeing all details of the company and now serves as the Practice Director, ensuring each patient’s experience is exceptional. Carol’s true passion is Criswell & Criswell’s dedication to each patient’s safety, quality of care and exceptional results. Because of Carol’s incredible attention to detail, she is well suited as our surgery center’s Quality Control Officer, making sure our facility maintains the highest standards.
Patient Care Coordinator
Patient Care Coordinator
Patty helps coordinate the surgical experience for many of our cosmetic patients. “I love working with patients and helping them feel comfortable, from the beginning of the process through their recovery.” Patients immediately feel at ease with her because she is attentive, caring and thorough. Understanding that each patient is unique, Patty is dedicated to providing them a special, personalized experience. Patty possesses a genuine understanding of art and beauty, and this combined with her background in client relations has prepared her well for providing the concierge-level care she provide our patients.
Originally from Texas, Joye received her nursing degree in Charlotte. While she has worked in several areas of nursing, she has found that surgical nursing is her true passion. Joye loves caring for patients from the start of their journey to the very end. Her joyful yet calm spirit makes patients feel at ease whether it's in the office or recovery suite.
Jessica, RN, BSN
Raised in South Carolina, Jessica graduated with a Bachelor of Science in Nursing from Lenoir Rhyne University while playing collegiate soccer. With a background in medical-surgical nursing and orthopedic surgery Jessica is excited to work in the field of plastics that combines her love of patient care with a creative flare. Jessica’s passion for plastics stems from her personal belief that it is every patient’s right to look and feel their best in any capacity. Jessica enjoys empowering patients on their journey.
Annie grew up in eastern North Carolina but has called Charlotte home for the past 6 years. Since graduating from Queen’s University of Charlotte’s accelerated nursing program, she worked in adult cardiac and neonatal progressive care before making the transition to plastic surgery. Annie is committed to providing individualized care to ensure that each patient has a positive experience.
Certified Surgical Technologist, Infection Control Officer
Jennifer grew up Indian Land, SC, and received her Surgical Technology Certification after working in the operating room at Novant Presbyterian facilities. She has been our surgery technologist since we opened, and also serves as our Infection Control Officer. Just as comfortable in the OR as out, Jennifer will often be there to help our patients with routine visits, office procedures, and postoperative appointments. Her genuineness and professionalism are two of many reasons our patients, staff and surgeons love Jen.
Certified Surgical Technologist
Hannah graduated from Central Piedmont Community College as a Certified Surgical Technologist. She was born and raised in Charlotte NC. Her clinical experience helped her to see that she had a passion for Plastic Surgery. Knowing she wanted to work in the medical field from a young age, Hannah found fulfillment in the Operating Room and appreciation for sterile technique. Hannah loves the warm atmosphere of Criswell & Criswell and ensuring that patients receive the best care.
Lauren, bsn, rn
Originally from New York, Lauren graduated from East Carolina University, obtaining her Bachelor of Science in Nursing. Knowing that she wanted to become a nurse at a young age , Lauren quickly found her place in surgical nursing. She enjoys being by the patient’s side from the beginning until the end of surgery. Her true passion is caring for patients after surgery. You will often find her in our surgery center and recovery suite.
Stefanie became a Medical Esthetician in 2004. She has worked along side Plastic Surgeons and Dermatologists in New York. She came to Charlotte in 2015 with her husband and twin daughters in 2015. She lives in Mooresville and is leader of her daughters’ Girl Scout troop. Stefanie gave her first facial to her babysitter when she was just four years old and has loved skincare ever since. Her favorite treatments include derma-planning and Photo-rejuvenation.
Born and raised in Waxhaw NC, Ariel has always had a desire in working in Plastic Surgery. She takes great pride in making patients feel comfortable and confident from their initial consultation to their post-operative care. Her goal is to make the patient feel they are receiving the very best experience that our practice has to offer at all times. With years of customer service and med spa experience in addition to her dedication and kindness, it easily allows Ariel to go above and beyond for each patient.
"Seeing patients finally get that peace of mind and feel comfortable with themselves is the best part of my job!"