Meet the Staff

Our Staff

When you contact Criswell & Criswell Plastic Surgery or visit us for an appointment, you will quickly find that our staff members work together like a close knit family. Because our practice is family owned and operated, our staff takes special pride in giving you friendly, personalized and exceptional care. The best way to meet our staff is to come in for a visit. If you’d like to get to know us a little better before you do, we’ve posted a brief bio on each person so that you can start to meet us now.

Our Staff

Carol, RN, BSN, CPSN

Practice Director, Quality Assurance Officer

Originally from the mountains of North Carolina, Carol graduated Magna Cum Laude from the University of North Carolina at Charlotte with a Bachelor of Science in Nursing. Finding that she loved caring for patients who were going through positive, life changing experiences, Carol quickly found a home in plastic surgery. After several years of working directly with patients in the clinical setting, Carol transitioned from direct patient care to overseeing all details of the company and now serves as the Practice Director, ensuring each patient’s experience is exceptional. Carol’s true passion is Criswell & Criswell’s dedication to each patient’s safety, quality of care and exceptional results. Because of Carol’s incredible attention to detail, she is well suited as our surgery center’s Quality Control Officer, making sure our facility maintains the highest standards.

Our Staff


Patient Care Coordinator

Patty helps coordinate the surgical experience for many of our cosmetic patients. “I love working with patients and helping them feel comfortable, from the beginning of the process through their recovery.” Patients immediately feel at ease with her because she is attentive, caring and thorough. Understanding that each patient is unique, Patty is dedicated to providing them a special, personalized experience. Patty possesses a genuine understanding of art and beauty, and this combined with her background in client relations has prepared her well for providing the concierge-level care she provide our patients.

Clinical Staff

Our Staff

Kaitlyn, BSN, RN

Nurse Injector

Kaitlyn was born and raised in St. Louis, Missouri. She graduated from the University of Missouri-Columbia with a Bachelor of Science in Health Sciences. While attending college, she worked on a surgical unit as a patient care technician where she found her love for patient care and decided to pursue a career in nursing. She continued her education at Goldfarb School of Nursing in St. Louis, where she received a Bachelor of Science in Nursing. After finishing school, Kaitlyn moved to Charlotte where she has been working as a registered nurse. She has experience in both pediatric and psychiatric nursing but is thrilled to now work in plastic surgery. She is passionate about creating a relaxing, inviting atmosphere for patients so they are able to receive the best care possible.

Our Staff

Joye, RN

Nurse Injector

Originally from Texas, Joye received her nursing degree in Charlotte. While she has worked in several areas of nursing, she has found that surgical nursing is her true passion. Joye loves caring for patients from the start of their journey to the very end. Her joyful yet calm spirit makes patients feel at ease whether it's in the office or recovery suite.

Our Staff

Jessica, RN, BSN

Nurse Injector

Raised in South Carolina, Jessica graduated with a Bachelor of Science in Nursing from Lenoir Rhyne University while playing collegiate soccer. With a background in medical-surgical nursing and orthopedic surgery Jessica is excited to work in the field of plastics that combines her love of patient care with a creative flare. Jessica’s passion for plastics stems from her personal belief that it is every patient’s right to look and feel their best in any capacity. Jessica enjoys empowering patients on their journey.

Our Staff

Annie, RN, BSN

Nurse Injector

Annie grew up in eastern North Carolina but has called Charlotte home for the past 6 years. Since graduating from Queen’s University of Charlotte’s accelerated nursing program, she worked in adult cardiac and neonatal progressive care before making the transition to plastic surgery. Annie is committed to providing individualized care to ensure that each patient has a positive experience.

Our Staff

Kiera, RN, BSN

Nurse Injector

Kiera grew up in a small town in eastern North Carolina but has called Charlotte home for the past seven years. After graduating from The University of North Carolina at Charlotte she began working in an intensive care unit before making the transition to plastic surgery. She loves being a part of each patient's journey from beginning to end.

Our Staff

Jennifer, cst

Certified Surgical Technologist, Infection Control Officer

Jennifer grew up Indian Land, SC, and received her Surgical Technology Certification after working in the operating room at Novant Presbyterian facilities. She has been our surgery technologist since we opened, and also serves as our Infection Control Officer. Just as comfortable in the OR as out, Jennifer will often be there to help our patients with routine visits, office procedures, and postoperative appointments. Her genuineness and professionalism are two of many reasons our patients, staff and surgeons love Jen.

Our Staff


Licensed Esthetician

Stefanie became a Medical Esthetician in 2004. She has worked along side  Plastic Surgeons and Dermatologists in New York. She came to Charlotte in 2015 with her husband and twin daughters in 2015. She lives in Mooresville and is leader of her daughters’ Girl Scout troop. Stefanie gave her first facial to her babysitter when she was just four years old and has loved skincare ever since. Her favorite treatments include derma-planning and Photo-rejuvenation.

Our Staff


Patient Concierge

Bio coming soon!


14835 Ballantyne Village Way, Suite 210 Charlotte NC, 28277

704-930-0428 Directions

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Practice Policy Update Regarding COVID-19

Your health, safety, and wellbeing is our top priority.

Our office is open, and we are excited to be providing you with select services! Criswell & Criswell Plastic Surgery is leading the way in Charlotte and the South East region with our cutting edge technology, and continued safety measures We appreciate the trust you place in us and wish to assure you we are addressing the COVID-19 outbreak at the highest level to continue to ensure you enjoy an exceptional experience.

Criswell & Criswell Plastic Surgery is committed to taking proactive precautions, grounded in science, to provide the highest level of quality care to our patients. In addition to our already stringent policies, our office has implemented strict protocols and procedures based on the recommendations of The American Society of Plastic Surgery, the American College of Surgeons, the North Carolina Department of Health and Human Service Task Force, and the CDC. All staff members and surgical patients have tested negative for COVID-19 meaning our Quad A certified surgical suite is among the safest centers in the region.

We strive to consistently provide you with cutting edge technology for an exceptional patient experience. Our practice offers virtual consultations which you can enjoy in the comfort of your own home. Our virtual consultation process ensures you have ample time to have your questions answered and spend time getting to know your physician. You can also enjoy full access to your skincare specialist, nurses, and Patient Coordinators through virtual visits.

We know everyone is very busy and your time is valuable. Our in-person visits are designed with you in mind to keep your wait times short, and your in-room time effective and focused on your goals so we can get you back to your life.

We are privileged to serve you at Criswell & Criswell Plastic Surgery and are here to support you during these uncertain times.

Sincerely and with warm regards,

Bryan K. Criswell M.D., F.A.C.S.
Kara K. Criswell M.D., F.A.C.S.

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