Meet the Staff

Carol, RN, BSN, CPSN

Practice Director, Quality Assurance Officer

Originally from the mountains of North Carolina, Carol graduated Magna Cum Laude from the University of North Carolina at Charlotte with a Bachelor of Science in Nursing. Finding that she loved caring for patients who were going through positive, life changing experiences, Carol quickly found a home in plastic surgery. After several years of working directly with patients in the clinical setting, Carol transitioned from direct patient care to overseeing all details of the company and now serves as the Practice Director, ensuring each patient’s experience is exceptional. Carol’s true passion is Criswell & Criswell’s dedication to each patient’s safety, quality of care and exceptional results. Because of Carol’s incredible attention to detail, she is well suited as our surgery center’s Quality Control Officer, making sure our facility maintains the highest standards.

Patty

Patient Care Coordinator

Patty helps coordinate the surgical experience for many of our cosmetic patients. “I love working with patients and helping them feel comfortable, from the beginning of the process through their recovery.” Patients immediately feel at ease with her because she is attentive, caring and thorough. Understanding that each patient is unique, Patty is dedicated to providing them a special, personalized experience. Patty possesses a genuine understanding of art and beauty, and this combined with her background in client relations has prepared her well for providing the concierge-level care she provide our patients.

Joye, RN

Nurse Injector

Originally from Texas, Joye received her nursing degree in Charlotte. While she has worked in several areas of nursing, she has found that surgical nursing is her true passion. Joye loves caring for patients from the start of their journey to the very end. Her joyful yet calm spirit makes patients feel at ease whether it's in the office or recovery suite.

Jessica, RN, BSN

Nurse Injector

Raised in South Carolina, Jessica graduated with a Bachelor of Science in Nursing from Lenoir Rhyne University while playing collegiate soccer. With a background in medical-surgical nursing and orthopedic surgery Jessica is excited to work in the field of plastics that combines her love of patient care with a creative flare. Jessica’s passion for plastics stems from her personal belief that it is every patient’s right to look and feel their best in any capacity. Jessica enjoys empowering patients on their journey.

Annie, RN, BSN

Nurse Injector

Annie grew up in eastern North Carolina but has called Charlotte home for the past 6 years. Since graduating from Queen’s University of Charlotte’s accelerated nursing program, she worked in adult cardiac and neonatal progressive care before making the transition to plastic surgery. Annie is committed to providing individualized care to ensure that each patient has a positive experience.

Kiera, RN, BSN

Kiera grew up in a small town in eastern North Carolina but has called Charlotte home for the past seven years. After graduating from The University of North Carolina at Charlotte she began working in an intensive care unit before making the transition to plastic surgery. She loves being a part of each patient's journey from beginning to end.

Jennifer, cst

Certified Surgical Technologist, Infection Control Officer

Jennifer grew up Indian Land, SC, and received her Surgical Technology Certification after working in the operating room at Novant Presbyterian facilities. She has been our surgery technologist since we opened, and also serves as our Infection Control Officer. Just as comfortable in the OR as out, Jennifer will often be there to help our patients with routine visits, office procedures, and postoperative appointments. Her genuineness and professionalism are two of many reasons our patients, staff and surgeons love Jen.

Stefanie

Licensed Esthetician

Stefanie became a Medical Esthetician in 2004. She has worked along side  Plastic Surgeons and Dermatologists in New York. She came to Charlotte in 2015 with her husband and twin daughters in 2015. She lives in Mooresville and is leader of her daughters’ Girl Scout troop. Stefanie gave her first facial to her babysitter when she was just four years old and has loved skincare ever since. Her favorite treatments include derma-planning and Photo-rejuvenation.

Marissa

Licensed Esthetician

Marissa's career started in exercise science and public health. She graduated with a bachelor’s of science from UNC at Charlotte in 2014 with aspiring hopes of becoming an occupational therapist or physician’s assistant. Throughout her professional career, she acknowledged her desire to bridge wellness and esthetics. She has always had a passion for health and the beauty industry. After long contemplation and serendipitous moments, she enrolled at the Aveda Art and Sciences Institute Charlotte to study esthetics. After graduating in 2015 from the institute she began traveling the world and embracing wellness and spa rituals in other countries along her journey. In her first esthetic role at a well-known medical spa here in Charlotte, Marissa guided her patients through comprehensive customized facials, chemical peels, microneedling, micro-dermabrasion, dermaplaning, customized skincare plans, laser hair removal and other laser modalities for hyperpigmentation, scars and vascularities. Her goal is to inspire and instill confidence in her patients through the art and science of aesthetics, giving them a new kind of confidence to take on each day. Marissa is excited to begin her journey here with Criswell & Criswell and cannot wait to meet you all!

Alexa

Patient Concierge

While she was not born and raised in Charlotte, NC, Alexa considers herself a CLT native. She is originally from New Jersey, but has been in NC since she was 10 years old. She graduated from University of North Carolina at Charlotte and majored in Communication. She has been in the aesthetics industry ever since. With a passion for skincare and makeup she fits right in. She is also has experience working in dermatology and medical spas and loves helping people find just the right path for their aesthetics journey!

Hannah

Patient Concierge

Hannah was born and raised in the Charlotte area. Her passion for skincare and overall wellness inspired her transition from a career in financial services and insurance to a more personally rewarding career in the field of aesthetics. She strives to help others feel just as welcomed into the office with her smile and sweet personality. She is excited to grow her career in aesthetics and be a part of the team at Criswell and Criswell Plastic Surgery, helping people feel and look their best.

Breanna

Insurance Coordinator

Bre grew up in northern North Carolina but has called Charlotte home for the past seven years. Shortly after graduating from The University of North Carolina at Charlotte, she accepted the role of Insurance Coordinator at Criswell & Criswell. Bre loves working with our patients. She has an attentive and understanding spirit, which makes her well suited for ensuring that our patients are well taken care of throughout their journey with us.

Bonnie

Assistant Patient Coordinator and Licensed Esthetician

Bonnie is from Charlotte, North Carolina, and quickly discovered her true passion for the Beauty Industry when she went to school for Esthetics in 2018. She has been an Esthetician for 4 years. Bonnie has expanded her expertise in the Medical Spa and Dermatology Industries as both Patient Care Coordinator and Provider. Her dream job was always to transition into the Plastic Surgery field. Bonnie is excited to be a part of the Criswell and Criswell team to help patients always feel more beautiful and confident in their skin.